FAQ

I have a question about your payment options

Read our Payment FAQ Page

Do you ship internationally?

We only sell our Apparel and Jocks internationally. You can buy our gear at www.doublescorpiogear.com

How long will it take for my order to arrive?

There are two pieces to this, processing time, and mailing time. If you place your order before 3:00 central time, it will most likely be processed and dropped of at the Post Office the same day. If you place your order after 3:00, it will not be processed until the next business day. So if you order at 5:00 on Friday, it won’t be mailed out til Monday.

After it is dropped of at the Post Office, it takes 5-7 business days to be delivered, if you selected standard shipping. Priority Mail is slightly faster, with an estimate of 3-5 days (2 days if you live close to Austin). However, USPS does not guarantee 2 day delivery with Priority mail, so keep that in mind.

If you place an order with Priority Mail, it does not change the fact that your order will not be processed until the next business day if it comes in after 3:00. We do not mail orders out on the weekend.

What are your products made of?

Our cleaners are all made with isobutyl nitrite, or a mixture of isobutyl nitrite and its isomers. Double scorpio does not contain any isopropyl/propyl nitrite (which causes eye damage) or Amyl/pentyl/isoamyl/isopentyl nitrite, which is illegal in the US.

What are the differences between your bottles?

The main difference between bottles is the scent. All of our products except for Gold and Holiday Blend are 100% isobutyl nitrite, but they have different scents added. If that sounds gross to you, our Sapphire bottles are unscented.

Is there a store in my city that sells Double Scorpio?

This map shows the locations of stores that carry Double Scorpio

Do you wholesale your products?

Yes we do! Contact us at info@doublescorpio.com for more information or send a message though the contact us page.

What’s the best way to store VHS cleaner to keep it fresh longer?

There are three things that are bad for VHS cleaner: Sunlight, moisture, and warm temperatures. Keep the bottles out of direct sunlight, especially the green bottles. Keep the bottles in a refrigerator or freezer when you’re not using them. But let them warm up before opening the bottle, if it’s cold, it will pull in moisture from the air more quickly. The best way to avoid moisture buildup is to open the bottle as little as possible. You can maximize shelf life by transferring some cleaner to a smaller bottle each cleaning session. That way the main bottle only needs to be opened once.

What are those small balls inside the bottles?

Those balls are called molecular sieves. They absorb moisture to improve shelf life. They are similar to the silica beads you find in pill bottles and the pockets of new clothes. Other brands will claim these are “power-pellets” and that they “create free radicals” to increase strength… um… Sure Jan.

Is the shipping box discreet?

The return address on the stamp lists Double Scorpio as the company. Other than that, the box it unmarked. If you would like the package to be even more discreet, there is an option at checkout to leave a note with your order. Just request discreet shipping there and we’ll take care of it.

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