FAQ
Frequently Asked Questions
Have a question about our payment options?
Please visit our Payment FAQ Page.
How long will it take for my order to arrive?
Delivery time depends on processing, shipment time, and your location.
Order Processing:
- Orders placed before 3:00 PM Central Time are typically processed and delivered to the Post Office the same day. Orders placed after 3:00 PM will be processed the next business day. For example, an order placed at 5:00 PM on Friday won’t be mailed until the next business day.
Shipping Time:
Once USPS has your package, delivery typically takes:
- Standard (First Class Mail) Shipping: 5–7 business days
- Priority Mail: 3–5 business days (or 2 days if you’re near Austin)
Please note that USPS does not guarantee 2-day delivery with Priority Mail.
Additional Notes:
- Priority Mail only affects shipping speed, not the time needed to verify payments or process your order.
- Orders are not mailed over the weekend.
What are your products made of?
Our cleaners are made with isobutyl nitrite or a blend of isobutyl nitrite and its isomers. Double Scorpio products do not contain isopropyl or propyl nitrite (which can cause eye damage) or amyl, pentyl, isoamyl, or isopentyl nitrite, which are illegal in the United States.
What are the differences between your bottles?
The main difference between bottles is the scent. All of our products except for Gold, White Gold, Rose Gold, and Holiday Blend are 100% isobutyl nitrite, but they have different scents added. If that sounds gross to you, our Sapphire and White Gold bottles are unscented.
Is there a store in my city that sells Double Scorpio?
This map shows the locations of stores that carry Double Scorpio.
Do you wholesale your products?
Yes we do! Contact us at info@doublescorpio.com for more information or send a message though the contact us page.
What’s the best way to store tape cleaner to keep it fresh longer?
There are three factors that can affect tape cleaner: sunlight, moisture, and heat. To preserve its quality:
- Keep out of direct sunlight, especially the green bottles.
- Store in a refrigerator or freezer when not in use. Allow the bottle to warm to room temperature before opening. Cold cleaner can absorb moisture from the air more quickly.
- Minimize moisture exposure by opening the bottle as infrequently as possible. To further extend shelf life, transfer small amounts of cleaner into a separate bottle for each use, so the main bottle stays sealed.
What are those small balls inside the bottles?
Those balls are called molecular sieves. They absorb moisture to improve shelf life. They are similar to the silica beads you find in pill bottles and the pockets of new clothes. Other brands will have similar beads that go by other names. Moisture is a major factor for the shelf life of a bottle once opened. These silica beads take care of that unwanted moisture.
Is the shipping box discreet?
The return address on the stamp lists Double Scorpio as the company. Other than that, the box it unmarked. If you would like the package to be even more discreet, there is an option at checkout to have a discreet return address used on your shipping label.
